Legal

Privacy Policy

Effective Date: June 28, 2026 · Last Updated: June 28, 2026

1337 Adventures LLC ("Restored Audio," "we," "us," or "our") operates restored-audio.com. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have. We use a broad range of marketing and analytics technologies — this policy discloses all of them. If you have questions, email contact@restored-audio.com.

Information We Collect

Information You Provide Directly

Contact and account information: name, email address, phone number
Shipping information: delivery address, country, postal code
Order information: products ordered, order history, communications with us
Waitlist and reservation: email address submitted when joining our waitlist or placing a reservation
Communications: messages you send us via email or contact forms

Payment Information

Payment card information (card number, CVV, expiration date) is collected and processed directly by Stripe, Inc., our payment processor. We do not receive, store, or have access to your full card number. We receive only a tokenized reference and basic transaction metadata (last 4 digits, card type, transaction status). Stripe's handling of your payment data is governed by Stripe's Privacy Policy.

Information Collected Automatically

When you visit our Site, we and our third-party partners automatically collect:

Device and browser information: IP address, browser type and version, operating system, device type, screen resolution, language settings
Usage data: pages visited, time spent on pages, links clicked, scroll depth, referring URLs, exit pages
Location data: approximate geographic location derived from IP address (country, region, city)
Advertising identifiers: cookies, pixel tags, and similar identifiers used by advertising platforms to associate your activity with advertising campaigns

Information From Third Parties

We may receive information about you from advertising platforms (such as Meta and Google) including matched audience data, ad interaction data, and signals used for attribution and retargeting.

How We Use Your Information

Purpose	Legal Basis (GDPR)
Process and fulfill your order, charge your payment, and communicate order status	Performance of contract
Send transactional emails (order confirmation, shipping updates, warranty information)	Performance of contract
Manage warranty claims and customer support	Performance of contract / Legitimate interest
Send marketing emails, promotions, and product updates (you may opt out at any time)	Consent / Legitimate interest
Analyse Site traffic and user behaviour to improve our website	Legitimate interest
Serve targeted advertising and retargeting campaigns on third-party platforms	Consent
Measure advertising campaign performance and attribution	Legitimate interest / Consent
Prevent fraud, investigate suspicious activity, and protect our legal rights	Legitimate interest / Legal obligation
Comply with applicable laws, regulations, and legal process	Legal obligation

Cookies and Tracking Technologies

We use cookies, pixel tags, web beacons, and similar tracking technologies on our Site. These technologies are placed by us and by our third-party advertising and analytics partners. Below is a description of the categories of tracking technologies we deploy:

Essential Cookies

Required for the Site to function. They enable core functionality such as session management and security. These cannot be disabled without breaking the Site.

Analytics

Google Analytics (Google LLC): We use Google Analytics to collect information about how visitors use our Site, including which pages are visited most, how long users stay, and how they navigate. Google Analytics may set cookies on your browser and collects data such as IP address, browser type, and pages visited. This data is sent to Google and processed in accordance with Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Advertising and Marketing Pixels

We use a broad suite of advertising technologies to run, measure, and optimise our marketing campaigns. These include, but are not limited to:

Meta Pixel (Meta Platforms, Inc.): Tracks website events (page views, reservations, purchases) to measure ad performance on Facebook and Instagram, and to build custom audiences for retargeting. Governed by Meta's Privacy Policy.
Google Ads / Google Tag Manager: Conversion tracking and remarketing via Google's advertising network. Governed by Google's Privacy Policy.
TikTok Pixel (TikTok Inc.): Tracks conversions and enables retargeting on TikTok's advertising platform.
Snapchat Pixel (Snap Inc.): Conversion tracking and audience building on Snapchat.
Pinterest Tag (Pinterest, Inc.): Conversion tracking and audience targeting on Pinterest.
Twitter/X Pixel (X Corp.): Conversion tracking on the X advertising platform.
Other advertising platforms: We may add additional third-party advertising pixels or SDKs from time to time. Where we do, those providers' privacy policies govern how they handle data collected through their technologies.

These technologies may collect your IP address, browser fingerprint, advertising identifiers, and information about your interactions with our Site. This data may be combined with other data these companies have collected about you from other sources.

Google Fonts

Our Site loads font files from Google's servers. This causes your browser to send your IP address to Google. We have no control over Google's use of this data. See Google's Privacy Policy.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a warning before a cookie is stored. Note that disabling certain cookies may impair Site functionality. You can also opt out of interest-based advertising through:

Opting out of advertising cookies does not remove advertising; it means the ads you see will be less targeted to your interests.

How We Share Your Information

We do not sell your personal information for monetary compensation. However, we do share personal data with third parties in the following circumstances:

Service Providers

We share information with companies that perform services on our behalf, including:

Stripe — payment processing
Shipping carriers (e.g., FedEx, DHL, USPS, local postal services) — order fulfilment and delivery
Email service providers — transactional and marketing email delivery
Website hosting and infrastructure providers

These providers are contractually required to use your information only to perform services for us and to maintain appropriate security safeguards.

Advertising Partners

We share certain data (such as hashed email addresses, pixel events, and website activity) with our advertising partners — including Meta, Google, TikTok, Snapchat, Pinterest, X, and other platforms — for the purpose of running targeted advertising campaigns, measuring ad performance, and building lookalike audiences. This sharing may constitute "sharing" or "selling" of personal information under certain US state privacy laws (including CCPA). See Section 7 for your opt-out rights.

Legal Requirements

We may disclose your information if required by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers

If 1337 Adventures LLC is involved in a merger, acquisition, financing, reorganisation, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Site of any change in ownership or use of your personal information.

With Your Consent

We may share your information for any other purpose with your prior consent.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required or permitted by law. Specifically:

Order and transaction records: retained for 7 years for tax and accounting purposes
Warranty records: retained for the duration of the warranty period plus 1 year
Email marketing lists: retained until you unsubscribe or request deletion
Analytics data: retained per the default retention settings of each analytics platform (typically 14 months for Google Analytics)
Support communications: retained for 3 years after the last interaction

When data is no longer needed, we delete or anonymise it. If we cannot delete it immediately (e.g., data stored in backup systems), we isolate it from further processing until deletion is possible.

International Data Transfers

1337 Adventures LLC is based in the United States. If you are located outside the United States, your personal information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

For individuals in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on the following transfer mechanisms to legitimise the transfer of personal data to the United States:

Standard Contractual Clauses (SCCs) approved by the European Commission
The UK International Data Transfer Agreement (IDTA) where applicable
Adequacy decisions where available

Our third-party advertising and analytics partners (including Google and Meta) maintain their own transfer mechanisms. We encourage you to review their privacy policies for details.

Your Privacy Rights

Rights for EU / EEA / UK Residents (GDPR / UK GDPR)

If you are located in the European Economic Area or United Kingdom, you have the following rights under the GDPR and UK GDPR:

Right of Access Request a copy of the personal data we hold about you.

Right to Rectification Request correction of inaccurate or incomplete data.

Right to Erasure Request deletion of your data where there is no compelling reason to continue processing.

Right to Restrict Processing Request that we limit how we use your data in certain circumstances.

Right to Data Portability Receive your data in a structured, machine-readable format.

Right to Object Object to processing based on legitimate interest, including for direct marketing.

Right to Withdraw Consent Withdraw consent at any time where processing is consent-based.

Right to Lodge a Complaint File a complaint with your local data protection authority.

Rights for California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties with whom we share it.
Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
Right to Correct: You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: You may opt out of the "sale" or "sharing" of your personal information for cross-context behavioural advertising. Because we share data with advertising platforms (Meta, Google, TikTok, etc.) for targeted advertising purposes, this may constitute "sharing" under CCPA. To exercise this right, email us at contact@restored-audio.com with the subject line "Do Not Sell or Share My Personal Information."
Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information beyond what is necessary to provide our services.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, submit a verifiable consumer request to contact@restored-audio.com. We will respond within 45 days (extendable by an additional 45 days with notice). We may need to verify your identity before processing your request.

How to Exercise Your Rights (All Regions)

Email contact@restored-audio.com with your request, your name, the email address associated with your account or order, and the specific right you wish to exercise. We will respond within the timeframe required by applicable law.

You may also unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any marketing email we send.

Children's Privacy

Our Site and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately at contact@restored-audio.com and we will take steps to delete the information. If you are under 18, you must have a parent or guardian's consent before providing any personal information to us.

Security

We implement commercially reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These include encrypted connections (HTTPS/TLS), access controls, and using reputable third-party processors with their own security certifications.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you as required by applicable law.

Third-Party Links

Our Site may contain links to third-party websites, including social media platforms and our payment processor. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any site you visit. We are not responsible for the privacy practices or content of third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised Policy on this page with an updated "Last Updated" date. If we make material changes that significantly affect how we use or share your personal information, we will provide more prominent notice (such as an email notification or a banner on the Site).

Your continued use of the Site after the effective date of the revised Policy constitutes your acceptance of the changes.

Phone Numbers & Messaging (SMS/WhatsApp)

If you opt in on our waitlist or forms, we collect your mobile phone number and a record of your consent (the exact opt-in language shown, the date and time, and your IP address) to send you SMS and/or WhatsApp messages you requested — such as restock alerts and order updates.

To deliver these messages we share your number with our messaging providers, Twilio and, for WhatsApp, the WhatsApp Business Platform (Meta), who process it only to send the messages you asked for. We do not sell your phone number, and text-messaging opt-in data is never shared with third parties for their own marketing.

You can opt out at any time by replying STOP (or BAJA) to any message, or by emailing us. We keep a suppression record of opted-out numbers so we don't message them again. Your consent is a separate, revocable choice and is never required to purchase. See the Messaging Program Terms for full details.

Contact Us

For privacy questions, requests to exercise your rights, or to report a concern:

1337 Adventures LLC — Privacy
Email: contact@restored-audio.com

EU/UK residents may also contact your local supervisory authority. A list of EU data protection authorities is available at edpb.europa.eu. The UK supervisory authority is the Information Commissioner's Office (ICO).